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Customer Reviews

 
What our sleep buddies say about us?

Your honest feedback is what we want to hear. We will never ever rest on our laurels and always strive to live up to our brand values of supplying Exceptional Home Linens. A good day can really only start after a good nights sleep. It is so important to us that you share your views so we can continue to provide Exceptional Home Linens and a good nights sleep.

What is Feefo?

Feefo isn’t your average reviews platform. It is an independent customer feedback platform that collects the real opinions of our roommates, just like you. They contact our beloved customers after their Belledorm purchase on our behalf to ensure that 100% of the reviews you see on our website are genuine and can be trusted.

4.90/5
Independent Feedback based on 557 verified reviews.
Trusted Customer
Saturday, 05 October 2024

Efficient delivery service. Eco packaging.

Chris Saunders , Belledorm 07 October 2024 16:17
Thank you for your wonderful 5 star review of belledorm, we are delighted to hear you're happy with our customer service, and our efficient quick delivery time. We look forward to welcoming you back to belledorm in the near future. Thank you for your review
Trusted Customer
Saturday, 05 October 2024

First rate. swift and efficient

Chris Saunders , Belledorm 07 October 2024 16:15
Thank you for your wonderful 5 star review of belledorm, we are delighted to hear you're happy with our first rate customer service, and our quick efficient delivery time. We look forward to welcoming you back to belledorm in the near future. Thank you for your review
Trusted Customer
Friday, 04 October 2024

Always excellent service I have never had any problems with ordering or delivery it’s always spot on time next day delivery

Chris Saunders , Belledorm 07 October 2024 16:04
Thank you for your wonderful 5 star review of belledorm, we are delighted to hear you're happy with our excellent customer service, and our quick next day delivery time. We look forward to welcoming you back to belledorm in the near future. Thank you for your review.
CG
Friday, 04 October 2024

great service, quick delivery and communication through the purchase.

Chris Saunders , Belledorm 07 October 2024 15:55
Thank you for your wonderful 5 star review of belledorm Clara, we are delighted to hear you're happy with our customer service, good communication and our quick delivery time. We look forward to welcoming you back to belledorm in the near future. Thank you for your review.
Trusted Customer
Thursday, 03 October 2024

Good service and value

Chris Saunders , Belledorm 03 October 2024 15:20
Thank you for your wonderful 5 star review of belledorm, we are delighted to hear you're happy with our customer service, the value of our product and the quality of our product. We look forward to welcoming you back to belledorm in the near future. Thank you for your review, from all of us at belledorm.
Nick Medina
Monday, 30 September 2024

I have worked for belledorm for 15+ years and my orders are processed exactly as every other order we receive. I order online and my goods are delivered next day. I pay carriage charges. A very neat operation from start to finish. I have tried products from M&S and Dunelm and always find we get a better quality and level service from belledorm. I love the honesty and reliability.

Chris Saunders , Belledorm 01 October 2024 15:31
Thank you for your wonderful 5 star review of Belledorm Nick, we are delighted to hear the quality and level of service you receive from belledorm is better than anyone else :). Thank you for being such a loyal belledorm customer and employee.
Trusted Customer
Sunday, 29 September 2024

Great service easy site to use Products arrived very promptly and packed luxuriously

Chris Saunders , Belledorm 01 October 2024 14:50
Thank you for your wonderful 5 star review of belledorm, we are delighted to hear you're happy with the items received, our speedy delivery and that the website was easy to navigate and order from. We look forward to welcoming you back to belledorm in the near future.
Trusted Customer
Sunday, 29 September 2024

We are very please with the service provided as there was a problem in the fact that one of the original sheets ordered was the wrong size. Not a result of the picker but of the factory putting the wrong sheet in the wrong packaging so not a fault of the belledorm staff at point of despatch. This was quickly rectified. The staff on the phone were both helpful and courteous and got the exchange done very swiftly. This we can assure you is what customer service is all about and I am afraid not always the case these days. So it is nice to find it in a company today as we believe in good old fashioned customer service.

Chris Saunders , Belledorm 01 October 2024 14:47
Thank you for your wonderful 5 star review of belledorm, we are delighted to hear you're happy with our good old fashioned customer service :). We are sorry about the slight mix up but happy that we were able to rectify this for you. Thank you for your positive comments about our staff on the phone. We look forward to welcoming you back to belledorm in the near future. Thank you for your review, from all of us at belledorm.
Derek Blunn
Monday, 23 September 2024

Prompt delivery and postage free, what could be better?

Chris Saunders , Belledorm 30 September 2024 11:37
Thank you for your wonderful 5 star review of belledorm Derek, we are delighted to hear you're happy with our customer service, our free postage and our quick delivery time. We look forward to welcoming you back to belledorm in the near future. Thank you for your review.
Jayne Dixon
Monday, 23 September 2024

Delivered next day brilliant service I ordered late afternoon

Chris Saunders , Belledorm 30 September 2024 11:35
Thank you for your wonderful 5 star review of belledorm, we are delighted to hear you're happy with our customer service, and our quick delivery time. We look forward to welcoming you back to belledorm in the near future. Thank you for your review
Nomaan Raja
Sunday, 22 September 2024

It was great. Please see the main review. The service was great, my queries were promptly and effectively responded to.

Chris Saunders , Belledorm 30 September 2024 11:34
Thank you for your wonderful 5 star review of belledorm Nomaan, we are delighted to hear you're happy with our customer service, excellent product quality and our quick delivery time. We look forward to welcoming you back to belledorm in the near future. Thank you for your review.
Trusted Customer
Sunday, 22 September 2024

Very good service as usual

Chris Saunders , Belledorm 27 September 2024 16:44
Thank you for your wonderful 5 star review of belledorm, we are delighted to hear you're happy with our customer service. We look forward to welcoming you back to belledorm in the near future. Thank you for your review, from all of us at belledorm.
Trusted Customer
Saturday, 21 September 2024

Top quality service. Really pleased and will shop with you again.

Chris Saunders , Belledorm 27 September 2024 16:40
Thank you for your wonderful 5 star review of belledorm, we are delighted to hear you're happy with our customer service, and the quality of our product. We look forward to welcoming you back to belledorm in the near future. Thank you for your review, from all of us at belledorm.
Joanne Hammond
Saturday, 21 September 2024

Quick delivery and easy website great products

Chris Saunders , Belledorm 27 September 2024 16:35
Thank you for your wonderful 5 star review of belledorm Joanne, we are delighted to hear you're happy with the items received, our speedy delivery and that the website was easy to navigate and order from. We look forward to welcoming you back to belledorm in the near future.
Trusted Customer
Friday, 20 September 2024

Next day delivery

Chris Saunders , Belledorm 27 September 2024 16:32
Thank you for your wonderful 5 star review of belledorm, we are delighted to hear you're happy with our customer service, great quality products and our quick next day delivery time. We look forward to welcoming you back to belledorm in the near future. Thank you for your review.
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