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Customer Reviews

 
What our sleep buddies say about us?

Your honest feedback is what we want to hear. We will never ever rest on our laurels and always strive to live up to our brand values of supplying Exceptional Home Linens. A good day can really only start after a good nights sleep. It is so important to us that you share your views so we can continue to provide Exceptional Home Linens and a good nights sleep.

What is Feefo?

Feefo isn’t your average reviews platform. It is an independent customer feedback platform that collects the real opinions of our roommates, just like you. They contact our beloved customers after their Belledorm purchase on our behalf to ensure that 100% of the reviews you see on our website are genuine and can be trusted.

4.91/5
Independent Feedback based on 551 verified reviews.
lynn mcgee
Wednesday, 23 October 2024

I have just contacted you to apologise for 3 stars on flat sheet, my fault I ordered wrong size

Chris Saunders , Belledorm 24 October 2024 10:48
Thank you for taking the time to share your feedback with us. We are delighted to receive 5 stars for our service. We look forward to welcoming you back to belledorm in the near future. Best regards, Chris Saunders Belledorm
Trusted Customer
Tuesday, 22 October 2024

Received my order promptly, so excellent service provided.

Chris Saunders , Belledorm 24 October 2024 10:45
Thank you for taking the time to leave us a review. We're delighted to hear that you received your order promptly and that you're happy with the service we provided. We're always striving to provide our customers with the best possible experience, so it's great to hear that we're getting it right. We hope you continue to enjoy our products and services. Kind regards, Chris Saunders Belledorm
Robin Leonard
Tuesday, 22 October 2024

Customer service was very good.

Chris Saunders , Belledorm 24 October 2024 10:44
Hello Robin, Thank you for taking the time to share your feedback with us. Thank you for your positive comments about our very goo customer service. We're always looking for ways to improve our services, and your feedback is valuable to us. Best regards, Chris Saunders Belledorm
Trusted Customer
Monday, 21 October 2024

Quick delivery and excellent products

Chris Saunders , Belledorm 24 October 2024 10:37
Thank you for taking the time to leave us a review. We're delighted to hear that you had a positive experience with our quick delivery and excellent products. We strive to provide our customers with the best possible service, and we're thrilled that we were able to meet your expectations. We appreciate your feedback and will continue to work hard to ensure that we meet and exceed your expectations in the future. Thank you for choosing Belledorm. Kind regards, Chris Saunders Belledorm
Jo
Sunday, 20 October 2024

Kept informed throughout about the postage. Can highly recommend

Chris Saunders , Belledorm 24 October 2024 10:34
Hi Josephine, Thanks for taking the time to share your positive experience with us. We're delighted to hear that you were kept well-informed about your postage and that you would highly recommend us. We truly value your feedback and appreciate you taking the time to share it with us. Thanks again, Chris Saunders Belledorm
Trusted Customer
Sunday, 20 October 2024

Very quickly despatched but wrapped in only thin plastic bag which was flimsy. The set was not in its own plastic wrapping.

Chris Saunders , Belledorm 24 October 2024 10:33
Dear Sir/Madam, Thank you for taking the time to provide us with your feedback. We appreciate your business and value your input. We are glad to hear that your order was dispatched quickly. We understand your concerns about the packaging, we are trying to do our bit for the environment and reduce our plastic consumption. We appreciate your understanding and patience as we work to address this issue. Sincerely, Chris, Belledorm Team
Liz Marshall
Monday, 23 September 2024

I received my order quickly. There was no postage as I bought enough to be eligible for free delivery.

Chris Saunders , Belledorm 01 October 2024 13:50
Thank you for your positive review of belledorm Liz, we are delighted to hear that you received free next day delivery and we were an efficient company to work with. We look forward to welcoming you back to belledorm in the near future. Thank you for your review.
Liz Marshall 21 October 2024 23:07
Having used and washed my sheets a few times they haven’t got any softer and I’m going to stop using them as they’re not comfortable to sleep on. I’ve looked at your small double pure cotton. They are very limited in both colour and availability unless you buy really expensive ones which I can’t afford. I shall look elsewhere.
ANDREAS
Saturday, 19 October 2024

There was an issue with the delivery company and Belledorm helped to resolve it, so the order arrived at my residence in the scheduled day AND time.

Chris Saunders , Belledorm 19 October 2024 22:35
Hello Andreas, Thank you for taking the time to share your feedback with us. We appreciate your input and understand your concerns. We're glad to hear that you're happy with our service and that your order arrived on time. We take pride in ensuring that our customers receive their orders promptly and efficiently. We appreciate your feedback and will use it to continuously improve our services. Thanks again, Chris Saunders
Trusted Customer
Thursday, 17 October 2024

Easy to order. Quick delivery to a local pick up point. Excellent!

Chris Saunders , Belledorm 17 October 2024 20:36
Thank you for taking the time to share your feedback with us. We appreciate your positive comments about our ordering process and quick delivery to your local pick-up point. We are glad to hear that you had an excellent experience with Belledorm and we look forward to serving you again in the future. Kind regards, Chris Saunders Belledorm
Trusted Customer
Thursday, 17 October 2024

Excellent all round!

Chris Saunders , Belledorm 17 October 2024 20:34
Thank you for taking the time to leave us a review. We're delighted to hear that you had an excellent experience with us. Your positive feedback means a lot to us and helps us to continue providing the best possible service to our customers. We appreciate your custom and look forward to serving you again soon. Kind regards, Chris Saunders Belledorm
Trusted Customer
Tuesday, 15 October 2024

Super fast service, being was beautifully packaged.

Chris Saunders , Belledorm 16 October 2024 12:46
Thank you for taking the time to leave us a review. We're delighted to hear that you had a super fast service and that your bedding was beautifully packaged. We pride ourselves on providing our customers with the best possible experience, so we're thrilled to hear that we met your expectations. Thank you for choosing Belledorm. We look forward to serving you again soon. Kind regards, Chris Saunders Belledorm
Trusted Customer
Wednesday, 16 October 2024

several emails have taken place with the faulty sheet and still they have sent it back to me. The pulls in the Fabric are not a issue to them an i have no choice but to accept it.

Lucy Grierson
Tuesday, 15 October 2024

Tturned when they said they would

Chris Saunders , Belledorm 15 October 2024 12:55
Dear Lucy, Thank you for taking the time to share your 5 star feedback with us. We're glad to hear that you were pleased with the delivery of your order. We always strive to provide our customers with the best possible experience, so it's great to know that we've succeeded in doing so for you. Thanks again for taking the time to write a review. We hope to see you again soon. Kind regards, Chris Saunders Belledorm
Trusted Customer
Monday, 14 October 2024

Service was excellent

Chris Saunders , Belledorm 15 October 2024 11:38
Thank you for taking the time to leave us a review. We're delighted to hear that you had an excellent experience with our service. Your positive feedback means a lot to us and helps us to continue providing the best possible service to our customers. We appreciate your custom and look forward to serving you again soon. Kind regards, Chris Saunders Belledorm
Joffy Joseph
Tuesday, 15 October 2024

The service was excellent.My order was delivered the next day and arrived well-packed. All the products were of great quality, and I’m very satisfied with the entire experience. Highly recommend!

Chris Saunders , Belledorm 15 October 2024 11:33
Hello Joffy, Thank you for taking the time to share your feedback with us. We appreciate your input and understand your concerns. We're glad to hear that you had a positive experience with our products and that you're happy with the quality. We take pride in providing our customers with high-quality products and excellent service. Thank you for your recommendation. We truly value your support and look forward to serving you again in the future. Best regards, Chris Saunders Belledorm
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