RELIABLY SERVING YOU FOR OVER 48 YEARS
AWARD WINNING FAMILY RUN BUSINESS
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Customer Reviews

 
What our sleep buddies say about us?

Your honest feedback is what we want to hear. We will never ever rest on our laurels and always strive to live up to our brand values of supplying Exceptional Home Linens. A good day can really only start after a good nights sleep. It is so important to us that you share your views so we can continue to provide Exceptional Home Linens and a good nights sleep.

What is Feefo?

Feefo isn’t your average reviews platform. It is an independent customer feedback platform that collects the real opinions of our roommates, just like you. They contact our beloved customers after their Belledorm purchase on our behalf to ensure that 100% of the reviews you see on our website are genuine and can be trusted.

4.91/5
Independent Feedback based on 546 verified reviews.
Fiona Galbraith
Saturday, 09 September 2023

Quick delivery, good quality duvet set

The Belledorm Team , Belledorm 12 September 2023 13:54
Thank you for your wonderful 5 star review of belledorm, we are delighted to hear you're happy with our quick delivery time, and the quality of our product. Thank you for your review, from all of us at belledorm.
Trusted Customer
Friday, 08 September 2023

I wanted to leave a 5 star rating for Belledorm since the products which they sent are of excellent quality, but their delivery company is unbelievably incompetent. Instead of driving down my driveway and leaving my package at the house, as all other deliveries are made, they dropped off my order in the garbage box at the entrance to my driveway. I've lived here for over 20 years and that has never happened before. If it had been a waste collection day the council would have picked it up and taken it to the tip!

The Belledorm Team , Belledorm 12 September 2023 13:52
Thank you for your feedback, we are shocked to hear the above about service DPD have provided on your delivery. We are appalled and will flag this with them. Once it leaves our offices we are unable intervene or manage their service. We are delighted to hear that the products were as expected and excellent quality. We do hope we can welcome you back to belledorm in the near future and for you to experience a better delivery service.
Brenda Brett
Thursday, 07 September 2023

I always by from Belledorm in the Lowry. I ever buy any other bedding including Quilts from anywhere else because i think that Belledorms quality is the finest.

The Belledorm Team , Belledorm 08 September 2023 14:52
Thank you for your wonderful 5 star review of belledorm Brenda, we are delighted to hear you're happy with the excellent quality of our products and that you're a loyal belledorm customer. we are very grateful for your custom. We look forward to welcoming you back to belledorm in the near future. Thank you for your review, from all of us at belledorm.
Ann Tamplin
Thursday, 07 September 2023

As a new visitor to the website I found it a little confusing, so many options and different prices. Not concise enough for me. Check out easy enough items were very well packed and came within a decent timeframe.

The Belledorm Team , Belledorm 07 September 2023 12:49
Thank you for your valuable and honest review of belledorm Ann. We are sorry to hear that you were confused, but we feel we have to offer plenty of fabric options and different price points to our customers. We are delighted to hear that check out was easy and our delivery was quick. We hope to welcome you back to belledorm in the near future.
gillian langstaff
Thursday, 07 September 2023

Perfect loved them good quality cotton

The Belledorm Team , Belledorm 07 September 2023 12:38
Thank you for your wonderful 5 star review of belledorm Gillian, we are delighted to hear you're happy with our customer service, and our quick delivery time. We look forward to welcoming you back to belledorm in the near future. Thank you for your review, from all of us at belledorm.
Edita Mackeviciene
Tuesday, 05 September 2023

Thank you very much

The Belledorm Team , Belledorm 07 September 2023 12:37
Thank you for your wonderful 5 star review of belledorm Edita, we are delighted to hear you're happy with our customer service. We look forward to welcoming you back to belledorm in the near future. Thank you for your review, from all of us at belledorm.
Trusted Customer
Tuesday, 05 September 2023

Very fast response to order. Was kept informed at all points. Order arrived quickly and was all correct.

The Belledorm Team , Belledorm 07 September 2023 12:31
Thank you for your wonderful 5 star review of belledorm, we are delighted to hear you're happy with the items received, our speedy delivery and that your online purchasing experience was excellent. We look forward to welcoming you back to belledorm in the near future.
wennie devilliers
Monday, 04 September 2023

High goods, quick delivery. thank you

The Belledorm Team , Belledorm 05 September 2023 12:48
Thank you for your wonderful 5 star review of belledorm Wennie, we are delighted to hear you're happy with the quality of our products, and our quick delivery time. We look forward to welcoming you back to belledorm in the near future. Thank you for your review, from all of us at belledorm.
Trusted Customer
Monday, 04 September 2023

Lovely product, great price and excellent service especially when there was a mix up over delivery.

The Belledorm Team , Belledorm 05 September 2023 12:48
Thank you for your wonderful 5 star review of belledorm, we are delighted to hear you're happy with our customer service, and the quality of our product. Sorry to hear there was a mix up on delivery but glad it was all fixed. We look forward to welcoming you back to belledorm in the near future. Thank you for your review, from all of us at belledorm.
Jenny Bishop
Sunday, 03 September 2023

Good service , came within a few days

The Belledorm Team , Belledorm 05 September 2023 12:45
Thank you for your wonderful positive review of belledorm Jenny, we are delighted to hear you're happy with our customer service and that delivery was quick. We look forward to welcoming you back to belledorm in the near future. Thank you for your review, from all of us at belledorm.
Tracey newton
Saturday, 02 September 2023

Great customer service. Fast delivery and great quality. Will definitely be buying from this site again

The Belledorm Team , Belledorm 05 September 2023 12:44
Thank you for your wonderful 5 star review of belledorm Tracey, we are delighted to hear you're happy with our customer service, and the quality of our product. We are glad to hear that you would shop again with us, we look forward to welcoming you back to belledorm in the near future. Thank you for your review, from all of us at belledorm.
kathy morris
Friday, 01 September 2023

Fast delivery,bedding not suited ,refund was given very quickly,will definitely buy from again

The Belledorm Team , Belledorm 05 September 2023 12:44
Thank you for your wonderful 5 star review of belledorm Kathy, we are delighted to hear you're happy with our customer service and that your refund was processed quickly. We are sorry to hear that the product wasn't suitable but we are delighted to hear that you will be back to shop with us again. Many thanks for your review from all of us at belledorm.
Terrie Denton
Monday, 28 August 2023

Prompt service and just as I required

The Belledorm Team , Belledorm 29 August 2023 14:40
Thank you for your wonderful 5 star review of belledorm Terrie, we are delighted to hear you're happy with our prompt service, you liked the gift and your products were just as you required. We look forward to welcoming you back to belledorm in the near future. Thank you for your review, from all of us at belledorm.
Terrie Denton 04 September 2023 11:00
You are all very welcome
Christine Kinley
Wednesday, 30 August 2023

Quality throw.Exactly as described.Joined mailing list to receive extra 10% off which didn't happen. Phoned Customer Service and Chris Saunders sorted it out for me straight away.Very helpful. Next day delivery.I wasn't in so normally parcels left with neighbours in thus instance returned to a PO miles away and had ro wait over weekend before could pick up. Still receiving messages to pick it up.Belledorm Service great however their delivery company let them down.

The Belledorm Team , Belledorm 31 August 2023 15:08
Thank you for your review Christine, we are sorry to hear the feedback with our delivery company, i can see that your order was placed at 16.02 and left our warehouse 16.20 on the same day, and unfortunately DPD let us down. We have picked this up with them to see what the issue was. Thank you for your positive remarks about our colleague Chris and that our service was great. We hope to welcome you back to belledorm in the near future.
Fiona Simpson
Tuesday, 29 August 2023

Excellent and prompt customer service. Would certainly deal with this company again. Brilliant communication and so polite.

The Belledorm Team , Belledorm 31 August 2023 15:00
Thank you for your wonderful 5 star review of belledorm Fiona, we are delighted to hear you're happy with our customer service, and the quality of our product. We are glad to hear that you would shop with us again, we look forward to welcoming you back to belledorm in the near future. Thank you for your review, from all of us at belledorm.
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