Platinum trusted service award
Customer Reviews
Your honest feedback is what we want to hear. We will never ever rest on our laurels and always strive to live up to our brand values of supplying Exceptional Home Linens. A good day can really only start after a good nights sleep. It is so important to us that you share your views so we can continue to provide Exceptional Home Linens and a good nights sleep.
Feefo isn’t your average reviews platform. It is an independent customer feedback platform that collects the real opinions of our roommates, just like you. They contact our beloved customers after their Belledorm purchase on our behalf to ensure that 100% of the reviews you see on our website are genuine and can be trusted.
Read Our Glowing Verified Customer Reviews
We are very please with the service provided as there was a problem in the fact that one of the original sheets ordered was the wrong size. Not a result of the picker but of the factory putting the wrong sheet in the wrong packaging so not a fault of the belledorm staff at point of despatch. This was quickly rectified. The staff on the phone were both helpful and courteous and got the exchange done very swiftly. This we can assure you is what customer service is all about and I am afraid not always the case these days. So it is nice to find it in a company today as we believe in good old fashioned customer service.
Prompt delivery and postage free, what could be better?
Delivered next day brilliant service I ordered late afternoon
It was great. Please see the main review. The service was great, my queries were promptly and effectively responded to.
Very good service as usual
Top quality service. Really pleased and will shop with you again.
Quick delivery and easy website great products
Next day delivery
After I ordered a flat sheet that was on offer, and being told to expect it shortly, I was phoned and informed that it was out of stock. The company apologised and refunded me my money. I have bought sheets in the past and have been very satisfied. I will order again soon.
I had no interaction with the customer service team
Absolutely great products. All arrived really quick and so easy to fit the headboard covers and bed wraps. Quality is great with no ironing involved! would highly recommend:) *****
Customer service is fantastic at Belledorm. I could not find these on the website and they tracked them down and substituted them into my order. Staff are friendly and helpful and go the extra mile to make sure you get exactly what you want Deliveries always come very fast and when they say they will. You get a slot allocated on the day which is very helpful
Excellent. See previous
Excellent, the delivery was great and the products look fine. Yet to use them as I am moving house, and will use them then. Mrs JC Cronin.
Always fast delivery. Helpful with return of an item that didn’t meet my expectations who were able to supply me with something that did.
